Support Category: User Account | Account Info Update Request Specialist Notes: When a user states they're an Employee, but their account appear...

Support Category: Transcript | Merge Specialist Notes: Although not common, it's possible that an OLU user who used to have a Learning Academy a...

Support Category: User Account | Deactivation Request Specialist Notes: The process for account deactivation is similar to how an account is created...

Support Category: User Account | Account Info Update Request Specialist Notes: Employees who do not have the correct supervisor listed on their OLU ...

Support Category: Select Applicable Specialist Notes: WHAT SHOULD YOU KNOW? National Staff are considered contractors, and their information is...