Support Category: Course Related >> Course Completion Request Specialist Notes: SR to escalate a course completion issue/request. Standar...

Support Category: Course Related >> Course Completion Request Specialist Notes: SR to update the user after the course completion issue is es...

Support Category: Course Related >> Course Completion Request Specialist Notes: SR to update users after a course was moved to completion. ...

Support Category: Course Related >> Course Not Assigned Specialist Notes: Escalation to GSA Administrator unassigned training. Standard R...

Support Category: Course Related >> Course Not Assigned Specialist Notes: Use this SR to update the user AFTER the course has been assigned. ...

Support Category: Course Related >> Course Drop/Remove Specialist Notes: Use this escalation template to request GSA Admins to remove a dupli...

Support Category: Course Related >> Course Drop/Remove Specialist Notes: Standard Response:   Thank you for contacting GSA Online Universi...

Support Category: Course Related >> Course Drop/Remove Specialist Notes: Standard Response:   Thank you for your patience while we provide...

Support Category: Certificate Related >> Certificate Inquiry  Print Specialist Notes: Kindly provide the SR below to assist users with obtain...