Kindly provide the SR below to assist users with obtaining a copy of their certificate. This is only to be used if you have verified the user has completed the training.

Thank you for contacting GSA Online University End-User Support!

We were able to verify you have completed the course. To locate your certificate, please follow the steps below:

1. Log in to your GSA Online University account.
2. On your home page, hover over the 'Learning' tab and click the 'View Your Transcript' option from the drop-down.
3. Click the 'Active' Filter button and select 'Completed'. 
4. Locate the training, and click the down-facing arrow next to the 'View Completion Details' button. Then, click the 'View Certificate' option. 

Note: If it's a curriculum, and you'd like a certificate for an individual course, you may need to click the 'Open Curriculum' option instead to be taken to the list of courses within the curriculum.

Please let us know if you need further assistance. Have a great day!

Regards,