Support Category: Course Related >> Course Completion Request


Specialist Notes:


SR to update users after a course was moved to completion.


Standard Response:


Thank you for your patience while we provide an update.

GSA Online University Administrators have successfully marked the course ["COURSE NAME"] as complete in your OLU account. Here are the instructions to Find or Print your Certificate of Completion:

1. Sign into your GSA Online University account.
2. Go to your transcript by selecting View Transcript from the Learning drop-down menu.
3. Filter by "Completed" using the dropdown menu button to see your completed work.
4. Locate the name of your completed course.
5. Select the blue button to the right of the course and select "Print Certificate" from the dropdown menu (if this is a curriculum, you will need to Open Curriculum first).
6. A "Certificate of Completion" will be generated.
7. Your Certificate of Completion will open in a separate browser window.
8. Utilize your PDF viewer to save or print a copy of your certificate.

Should you need further assistance with any other issue or inquiry, please feel free to contact us. Have a great day!

Sincerely,