SR to escalate a course completion issue/request.

Hello GSA Online University Administrators,

Can you assist us with the following issue/request, please?

Requester Name:
Requester Email Address:

Issue: Course Completion Issue.
Request: Course Completion Request.

Course: COURSE TITLE

Summary: User contacted Live Support for assistance with receiving credit for the course above.

System Check Results and Troubleshooting:

EXAMPLE:
Your Operating System is: Windows 10
JavaScript: Enabled
Browser: Chrome 77,0,3865,90
Screen Resolution: 1366x768
Java: [Not Available]

- LIST SETTINGS ADJUSTED

Additional Information:

Screenshot - User provided a screenshot as proof of completion – see attached.

Please advise – thank you in advance!