| Support Category: Inactive Account |
IMPORTANT!
This SR is reserved for Contractors who DO NOT have overdue mandatory training in their account. If they have overdue mandatory training in their account, please refer to Inactive Account - Overdue Mandatory Training. |
Should there be any discrepancies, such as the account not reactivating despite correct HRLinks or GCIMS status, or failure to receive mandatory training assignments, please use the Inactive Account | Not Reactivating SR.
We have located your account; however, it is currently inactive. Please contact your COR (Contracting Officer's Representative) so they can verify your GCIMS profile is active. Once it's updated, your OLU should reactivate the following day, and the mandatory training should be automatically assigned the subsequent day.
Please let us know if you continue to experience the login error the next day, or if it has already been 24 hours since your COR verified that your GCIMS profile is active.
