Support Category: Course Information Inquiry


Specialist Notes:


Users requesting assistance or inquiring about the following, should be advised to fill out the Talent Development & Online University (OLU) Service Request Form:

  • The design of quality learning activities for e-learning, webinars, curricula, and programs.
  • Support with creating course registrations for activities managed and tracked in GSA OLU.
  • Requests for OLU functional services: Building curriculum, running reports, uploading courses, using evaluations, etc. 


This means that if a user needs help with creating a training or curriculum, running reports, or with the OLU Pilot System, etc. - we will need to provide the SR below so they can require Admin Assistance.


IMPORTANT! 


If you are not sure if this SR applies to the inquiry your user has, please reach out to the Team Lead in Teams.

 

Standard Response:


For assistance with creating training or running reports, the GSA OLU Administrators advised that you may fill out the form linked below. The OLU Team will reach out to you directly once they view your submission.

Talent Development & Online University (OLU) Service Request Form: https://forms.gle/C486zP6xwayNYLF96