| Support Category: User Account | Info Incorrect |
| Specialist Notes: |
If a Supervisor is unable to see an employee listed underneath them, please provide the following SR.
Note: This does not apply to Contractors.
| Standard Response: |
Please access HRLinks to update the employees who currently report to you. Once that is complete, your direct reports' information will be reflected in the OLU within 48-72 hours.
If you need assistance with using HRLinks, please see the links below. The first URL is for access to HRLinks, the second URL is for instructions on how to use HRLinks and the third link is for support.
HRLinks Access: https://hrlinks.gsa.gov/
HRLinks User Guides: https://insite.gsa.gov/employee-resources/hr-eeo-pay-and-leave/tools-and-systems/hr-links-user-guides?check_logged_in=1
HRLinks Support: https://insite.gsa.gov/node/184237