Support Category: Course Related >> Course Information Inquiry


Specialist Notes:


Waiver (they don't want to complete the course at all): The supervisor may fill out the form linked. This form is provided and maintained by the GSA Mandatory Training Team. Once the request has been approved, GSA Administrators will be notified by them to process the waiver request.


Due Date Extension: Extension requests for individual employee due dates in GSA Online University (GSA OLU) for mandatory training courses will not be accepted. Supervisors should relay reasons for individual employee non-compliance to those who are tracking compliance for their organization. Valid requestors can disregard automated compliance emails from GSA OLU.


Standard Response:

 

Thank you for contacting GSA Online University End-User Support!
 

GSA Training has requested that supervisors be the ones to fill out this form for their subordinates. Please note that requests for individual employee due dates in GSA Online University (GSA OLU) mandatory training courses will not be accepted. Supervisors should relay reasons for their individual employee's non-compliance to their organization's tracking compliance point of contact. Valid requestors may disregard automated compliance emails from GSA OLU.

Please submit your request here: https://docs.google.com/forms/d/e/1FAIpQLSdL_qe7GZDeVRXM9wslU4TfjKTdkISnRxmK44aTLxM3dcg5EQ/viewform?usp=sf_link 

Please let us know if you need additional assistance. Have a great rest of your day!

Sincerely,