| Support Category: Course | Drop/Remove |
| Specialist Notes: |
Please send the following SR for instructions on how to remove a SELF-ASSIGNED Web-Based Training Course.
If the user is unable to remove the course from their transcript or if the course was ASSIGNED to them, please escalate to the Administrators so they can look into the request.
IMPORTANT! If it is a Mandatory Training curriculum or course, instead of escalating to the GSA Admins, please refer to the following SR: Mandatory Training | Must I Take this Course? |
| Standard Response: |
If you need to withdraw from a self-assigned course, please do the following:
1. Click on the 'Learning' drop-down menu and select 'View Transcript.'
2. Locate your course.
3. Click the drop-down arrow to open the course action menu to the right of the course title
4. Click 'Remove' to drop the online course.
5. Click 'Yes' on the confirmation to remove the online course from your training history.
