This SR is for Instructor-led courses that have specific dates. The process is different than a Web-based course.

This is for Admin-Assigned courses only.

They must reach out to the contact person, and they will cancel it for them.

Thank you for contacting GSA Online University End-User Support! Unfortunately, we are not able to assist users with withdrawing from any instructor-led training that was assigned to them. GSA's Administrators kindly request that users seeking help with this please reach out to their course instructor, the point of contact listed on their course information, or Training Support Services via tss@gsa.gov for further assistance.