Support Category: Course Information Inquiry


Specialist Notes:


Please use the utmost discretion in referring users and exhaust all possible avenues before sending the user to the Mandatory Training POC. 


IMPORTANT!

For course information inquiries that don’t have obvious answers, if the user is inquiring about a training that is not mandatory, or if user is inquiring about training with similar names questioning whether they need to take, please refer users to the training POC listed in the training details, instead of the Mandatory Training Team.


Standard Response:


Thank you for contacting GSA Online University End-User Support!


With regard to this type of inquiry, the GSA OLU Administrators have kindly requested users to direct their questions to Mandatory Training Team at mandatorytraining@gsa.gov.